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Downloads & Refunds
Download Policy
At Christmas Surprise, we want to make sure that you have the best experience possible while shopping with us. Therefore, we offer a simple and hassle-free download policy. Once you have purchased your product(s), you will receive an email with a download link. If you encounter any issues with downloading your files, please contact our customer support team and we will be happy to assist you.
The files available are ePub and pdf. If another file is needed please email info@sugarcookiesurprise.com
Return Policy
At this time all sales are final. If there is difficulty with digital files please contact us and we will be happy to resolve the issue.
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